In the end an organization is nothing more than the collective capacity of its people to create value.

If life was so easy that you could just go buy success, there would be a lot more successful companies in the world. Successful enterprises are built from the ground up.

The last thing IBM needs right now is a vision.

People don't do what you expect but what you inspect.

You don't get points for predicting rain. You get points for building arks.

Watch the turtle. He only moves forward by sticking his neck out.

The rewards system is a powerful driver of behavior and therefore culture.

When I arrived at IBM, there were 'Team' signs all around. I asked, 'How do people get paid?' They told me, 'We pay people based on individual performance.

It is not about bits, bytes and protocols, but profits, losses and margins.

We built this company from the customer back, not from the company out.

Everything starts with the customer.

The last thing a woman will consent to discover in a man whom she loves or on whom she simply depends is want of courage.

The first step toward finding God, Who is Truth, is to discover the truth about myself: and if I have been in error, this first step to truth is the discovery of my error.

Security without liberty is called prison.

We might die from medication but we sure killed all the pain

Victory is by nature superb and insulting.

I am the Wizard of Oz of housewives (in that I am both "Great and Terrible" and because I sometimes hide behind the curtains

Strummer's Law: No input, no output.

I was a soldier in WWII. The last couple of months of the war I was actually in combat.

Faith and Fear make poor bedfellows. Where one is found, the other cannot exist.

So when do we get to the junk-kicking?