In the managerial organization, the top people sit in judgment; in the innovative organization it is their job to encourage ideas, no matter how unripe or crude.

The most important thing in communication is hearing what isn't said.

Management is doing things right; leadership is doing the right things.

The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic.

Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.

Culture eats strategy for breakfast.

What gets measured gets managed.

The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.

Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.

The key to greatness is to look for people's potential and spend time developing it.

The purpose of information is not knowledge. It is being able to take the right action.

Dogs and philosophers do the greatest good and get the fewest rewards.

I believe that when you work on yourself, you are attracted by different, more positive beings.

In our relations with the people around us, we forgive them more readily for what they do, which they can help, than for what they are, which they cannot help.

If we don't reform how healthcare is delivered in this country, then we are not going to be able to get a handle on that escalating healthcare costs.

In the compact between novelist and reader, the novelist promises to lie, and the reader promises to allow it.

I think there are a lot of writers that can get away with not being gifted with words.

Coaches try to beat each other from the ears up.

All our heroes, all our great stories are about failure.

When I was working with David Cassidy at the Rio, I made an album of updated versions of some 1970s disco tunes. I had a blast.

Things you believe are baggage in your life.