In theory, it makes a lot of sense to combine the two operations, especially on the back end. But merging the two actual portal consumer experiences into a unified site will be a nightmare.

Twitter is not a technology. It's a conversation and it's happening with or without you.

We're all learning here; the best listeners will end up the smartest.

If you think you are in control, you're fooling yourself. As soon as you start listening, you realize you're not in control. And letting go will yield more and better results.

Companies need connections to their markets to create long-term loyalty.

Then they show up at the door and the reality is that they are 5-foot-8, 240 pounds and have not run a mile in years. A background check is not going to help you with that.

Leadership is defined not by the position you hold but by the people who follow you.

The 800 pound gorilla just entered the blogosphere, with Google launching its blog search.

Taking a close look at all technical options is the right thing for them (AOL and MSN) to be doing.

It's the same reason why someone has a Web page or why people feel comfortable going on reality TV.

need to let go of the need to be in control.

...as long as you are motivated by the approval of others, you cannot know with confidence whether the decisions you are making in your life are what's right for you... pg 102

The man who shouts wins battles

An artist recreates those aspects of reality which represent his fundamental view of man's nature.

Love is a thing you never can share.

There are many other pleasures - besides the pleasure of physical union.

Art is the distortion of an unendurable reality... Art is correction, modification of a situation; art is communication, connection... Art is social, self-sufficient, and total.

If there's a black cat that crosses the street in my path, I will turn around and walk 20 minutes out of my way to not cross it.

If you hire relatives, you'll have a payroll that won't quit.

In almost everything I've written there is a thread of this: man's seemingly palpable need to dislike someone other than himself.

Happiness is like a kiss, in order to get any good out of it, you have to give it to someone else.