Indeed one of the best ways to deflect attacks is to make it look like they're succeeding. It's the software equivalent of playing dead.

Listen to your customers, not your competitors.

Nothing works better than just improving your product.

If your goals is to produce something of permanent value, you start to think differently about you want on the site.

Every day that we spent not improving our products was a wasted day.

Talk to your customers. Find out what they need. Don't pay any attention to the competition. They're not relevant to you.

People ridiculously overvalue aesthetics and beauty when evaluating products. It's one of the reasons iPods, and, for that matter, Keanu Reeves, are so successful.

Life is a bit hard sometimes, and sometimes you have to step up and fight fights that you never signed up for.

Design adds value faster than it adds cost.

A user interface is well-designed when the program behaves exactly how the user thought it would.

Good software, like wine, takes time.

It would take entire lifetimes for the men of Carthya to deserve their women.

Great talkers are trying to fill the gap between themselves and others but only widen it.

I've got a book of poetry by the bed, one of these big collections that goes back to the Greeks and Romans.

I can't relate to livin' less than great.

I was taken in by the bravado and the sounds of Mexico... not so much the music, but the spirit.

The opposite of every truth is just as true.

My sore throats are always worse than anyone's.

I can't work out much about myself or what I see in the world around me unless I do it through writing.

Invariably, guitar players that go solo make really bad records.

Every science begins as philosophy and ends as art; it arises in hypothesis and flows into achievement.