Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

Give me your past, all your pain, all your anger, all your guilt. Release it to me, and I will be a safe harbor for the life you need to leave behind.

We don’t have to like each other. We just need to respect each other.

From my Facebook Page: "You spend the first 50 years acquiring and the second 50 years getting rid of

The unschooled European mind, inclined to rational reduction, to pigeonholing and simplification, readily pushes everything African into a single bag and is content with facile stereotypes.

And the more you love someone, the safer it is to be mad at them. Love can handle mad, no problem.

The last time when I handed over information was in February or March 1949.

Another power I don't have," said Lissa ruefully. I grinned. "Hey, I have yet to meet any spirit user who can throw a punch like you can. That was poetry in motion, Liss." She groaned.

Skateboarding is forever, and things like college and girls only ruin an endlessly savored adolescence.

I always wanted to go into acting.

I used to want to be a singer and a musician for years, from 6 years old to today. I'm not really good, but in time I could be. I'm more of a singer than anything.