Interactive management requires open, honest, and tension-free relationships with others. You do this by negotiating relationships and sharing, so that everybody wins.

Misunderstandi ngs happen because we do not understand that different people have different styles of communication.

Being on par in terms of price and quality only gets you into the game. Service wins the game.

To achieve more and better results, more resourcefulness is as important as more resources.

In selling as in medicine, prescription before diagnosis is malpractice.

Be smart, be intelligent and be informed.

Trust and reputation are not discretionary. They are as necessary in business as the people in whom they reside.

It's enthusiasm, not apathy, that makes the world go 'round.

Everyone faces difficulties; not everyone looks for the opportunities in every difficulty.

Assuming that just because you can hear you can listen is like assuming that just because you can see you can read.

In the business world, management is always viewed in terms of productivity. Why? Because productivity is the key to the success of the organization and to your future as a manager.

Freedom wanders in the landscape of the mind, and nourishes the deepest yearnings of the soul.

Obstacles cannot crush me. Every obstacle yields to stern resolve. He who is fixed to a star does not change his mind.

Night's black Mantle covers all alike.

The physical part has a lot to do with the mental part.

Value all books in proportion as they are agreeable to Scripture. Those that are nearest to it are the best, and those that are farthest from it, and most contrary to it, the worst.

Good physical condition is protection. Our strength comes from our body.

I found it easier to get rich than I did to make excuses.

There is no embarrassment quite like the embarrassment of listening to a person for whom one has a regard making a fool of himself.

What people say, what people do, and what they say they do are entirely different things.

You will never be greater than the thoughts that dominate your mind