It is not enough to simply "do your best". You must strive for perfection.

The costs of poor quality are tangible; they will cost you customers and money, and ultimately affect the success of your business.

Quality combines people power and process power.

Careful, intelligent listening is a crucial step on the road to organizational success.

Trivia are not knowledge. Lists of facts don't comprise knowledge. Analyzing, hypothesizing, concluding from data, sharing insights, those comprise knowledge. You can't google for knowledge.

It ain't kin we? It's will we?

Wisdom of the Ages: "Boxing Day" In the UK, the day after Christmas is named after the first activity that takes place between husband and wife after the Christmas receipts are added up.

It may sound too good to be true, but once you've seen the happiest people in your life who have nothing, you really start rethinking what the world, and society, tells us that we need to be happy.

After a greater or lesser number of generations the mutants are eliminated.

Three Royal Air Force aeroplanes have come over to us so far with their arms and equipment.

To succeed at the level I want to you have to be focused and serious.

All true knowledge contradicts common sense.

There is no dignity in a crying toothpick.

Great men, great nations, have not been boasters and buffoons, but perceivers of the terror of life, and have manned themselves to face it.