It is not necessary to change. Survival is not mandatory.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.

With positive attitude and persistent endurance, you can overcome any challenge.

My vision of what God can do is nothing more than a fleeting glance of the backside of the ‘possible, ’ while God is inviting me to the forefront of the ‘impossible.

Being insulted by a smart-mouthed little punk like you.. really pisses me off!

There is no such thing as expecting too much.

Hope is desire and expectation rolled into one.

Therefore, when I considered this carefully, the contempt which I had to fear because of the novelty and apparent absurdity of my view, nearly induced me to abandon utterly the work I had begun.

When a man who accepts the Christian doctrine lives unworthily of it, it is much clearer to say he is a bad Christian than to say he is not a Christian.

Fire and water," he said, "don't really mix. You could say they're incompatible. But when they do love each other, they love passionately.

My free-kick secret? I just look at the net and say take the kick, Cristiano.

To an artist, a picture is both a sum of ideas and a blurry memory of 'pushing paint,' breathing fumes, dripping oils and wiping brushes, smearing and diluting and mixing.