It is only by walking in the digital footsteps of your customer that you can uncover a new landscape of opportunities for engagement as well as a new reality for your business.

Information overload is a symptom of our desire to not focus on what's important. It is a choice.

The more we remember that we are part of the networks as human beings, the more we can act as human beings and not as corporate functions.

Effective engagement is inspired by the empathy that develops simply by being human.

To succeed in the business of the future we have to become the very people we are trying to reach

Please repeat: influence is not popularity.

Social media is less about technology and more about anthropology, sociology, and ethnography.

The distance between who i am and who i want to be is separated only by my actions and words.

Social media is about sociology and psychology more then technology.

Attention is a precious commodity.

Experiences are everything. And businesses must create experiences that mean something. If necessity is the mother of invention, then vision is the father of innovation.

Destiny's what you make of it. You have to face whatever life throws at you.

To be honest the future of The Life of One Kid... won't go very far... but I won't only put books/films.... and so on and so on... and some short stories I am going to put... from my darkness.

I grouped my fellow employees into three categories: the plebes, the damned, and the demons.

I will not eat oysters. I want my food dead. Not sick. Not wounded. Dead.

People say we were an overnight success. It took us a year to be an overnight success.

What's the word for a perfectly reasonable fear of annoying idiots?

All good books have one thing in common - they are truer than if they had really happened.

History is but a confused heap of facts.

I don't try to be satirical. I just try to get what's in my head on the page. And that part is hard for me to do. It takes a long, long time to make it poetic, somewhat essayistic.

There is no decision that we can make that doesn't come with some sort of balance or sacrifice.