It is the duty of machines and those who design them to understand people. It is not our duty to understand the arbitrary, meaningless dictates of machines.

The hardest part of design ... is keeping features out.

Isn't one of your first exercises in learning how to communicate to write a description of how to tie your shoelaces? The point being that it's basically impossible to use text to show that

Technology may change rapidly, but people change slowly. The principals [of design] come from understanding of people. They remain true forever.

When a device as simple as a door has to come with an instruction manual—even a one-word manual—then it is a failure, poorly designed.

Also note that invariably when we design something that can be used by those with disabilities, we often make it better for everyone

I believe that robots should only have faces if they truly need them

Design is really an act of communication, which means having a deep understanding of the person with whom the designer is communicating.

Innocence lost is not easily regained. The designer simply cannot predict the problems people will have, the misinterpretations that will arise, and the errors that will get made.

Knowing how people will use something is essential

Complexity is acceptable as long as it is intelligible and necessary. We want to avoid needless complications.

Fear is stupid. So are regrets.

In the end, everything is found to be wanting.

They didn’t tell me I was going into space until after they locked the shuttle doors and started counting down.

I think we all sin by needlessly disobeying the apostolic injunction to "rejoice" as much as by anything else

I suspect that LaGuardia is an elaborate prank, and New York has a real airport nearby that only locals know about.

If youre a good parent, see the changes that are happening in your kids.

When I went to a school in Japan, they told me that both the teachers and students perform cleaning tasks here to keep the schools clean. I wondered why can't we do it in India.

You've got to respond to that and of course thinking through the role of a left party in the modern world, in the modern economy and society and having a policy response to that.

In choosing a course of action, it's best to take the tack of kindness.

Don't waste the breath to save your face, When you have done your best, And even more is asked of you, Let fate decide the rest.