It only takes a little innovation.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

In these writings, and in all my teaching work, I continue to ask the question, “What about the children?

Never let kindness be your weakness, never let your weaknesses be your downfal

Maybe the best thing you'll ever do, you haven't even thought of yet.

Australians have a free spirit and an ability to think outside the box, and that is why I like Australia so much.

The beginning of suffering is often a refusal to look at the situation as it really is.

I think everyone always has time to suffer.

He consorted with prostitutes and poets...and with persons even worse.

"Only the pots know the boiling points of the broths," she says as Tita weeps into the wedding batter she is making to celebrate the marriage of her sister to her own true love.

Behead yourself!... Dissolve your whole body into Vision: become seeing, seeing, seeing!

One’s concern with the ethics of means and ends varies inversely with one’s personal interest in the issue.