It's easy to shortcut when you get busy explaining the why's of the world, but it's very important to try.

The team you build is the company you build.

Any executive, any CEO should not have 1 management style. Your management style needs to be dictated by your employee.

Treat customer support as a product.

You really need to spend a lot of your time focussing people.

The key metric of whether you've succeeded is what fraction of your employees use that dashboard everyday.

Being a venture capitalist to me is like being more of a psychologist. So if you come to my office we have two chairs with a table in the middle. And we sit down and it's like, Tell me your problems.

So that's your job too, to clarify and simplify for everybody on your team. The more you simplify the better people will perform.

The most important job of an editor is simplify, simplify simplify, and that usually means omitting things.

Delegate completely. Let people make mistakes and learn.

The real thing you do is you ask a lot of questions.

Hate has no ears.

Sometimes a crumb fallsFrom the tables of joy, Sometimes a boneIs flung.To some peopleLove is given, To othersOnly heaven.

Only through women’s full and equal participation in all areas of public and private life can we hope to achieve the sustainable, peaceful and just society promised in the United Nations Charter.

When you build a beautiful building, people love it. And the most sustainable building in the world is the one that’s loved.

When people bother you in any way, it is because their souls are trying to get your divine attention and your blessing.

If conquest does not bind posterity, so neither can compact bind it.

The beat generation (coined in Playboy)

Silence is terrible and painful only to those who have said all and have nothing more to speak of; but to those who never had anything to say— to them silence is simple and easy.

We like annoying people. It's a Manchester thing. It's a trait. We just like pissing people off.