It's just paper - all I own is a pickup truck and a little Wal-Mart stock.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

The goal as a company is to have customer service that is not just the best, but legendary.

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

To succeed in this world, you have to change all the time.

Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.

You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune

Leaders must always put their people before themselves. If you do that, your business will take care of itself.

The way management treats their associates is exactly how the associates will then treat the customers.

I don't think I'm essentially interested in children's books. I'm interested in writing, and in pictures. I'm interested in people and in children because they are people.

Let bricks of truth fill the skies and send their walls of conformity crashing downAnd let the heavens echo with the blows of our liberation

He who cannot dance blames the song.

If you like overheads, you'll love PowerPoint.

Some of these rich folks seem to think that everything belongs to them and they'll even get to take it with them when they die. But you know what? You don't ever see a hearse pulling a U Haul.

Thee lift me, and I lift thee, and together we ascend.

I can't choose the most meaningful song that I've written. That would be like choosing one child over another. But first borns are always special.

If you're in a system where you must make profit in order to survive. You are compelled to ignore negative externalities, effects on others.

Quit praying about yourself and spend your life for the sake of others as the bondservant of Jesus. That is the true meaning of being broken bread and poured-out wine in real life.

The playful kitten, with its pretty little tigerish gambols, is infinitely more amusing than half the people one is obliged to live with in the world.