It's management's job to know.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

When you finally learn that you are not the smartest person in the room- you will build a better product, have better relationships, and eliminate wasted time.

Be deliberate in your choices. We are created to do what we are called to do and what we are born to experience, not what we believe other people expect us to do. Your time is precious.

There were bad times before, and you are still here... Living, breathing, feeling the wind on your skin. Let everything go and feel it!

Afflictions clarify the soul; And like hard masters, give more hard directions, Tutoring the non-age of uncurbed affections.

A broad margin of leisure is as beautiful in a man's life as in a book.

I wish I had a better metabolism. But someone else probably wishes they could walk into a room and make friends with everyone like I can. You always want what someone else has.

I be off the slave ships, building pyramids, writing my own hieroglyphs

My dream is to continue dancing forever. I would kill myself if I didn’t dance.

The dependence of one people upon another, even for the benefits of legislation, is the deepest source of national weakness.

I am looking for the novelists whose writing is an extension of their intellect rather than an extension of their neurosis.