It's not enough to be close to the customer. You've got to be glued to the customer.

Leaders don't create followers, they create more leaders.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

If a window of opportunity appears, don't pull down the shade.

The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

Celebrate what you want to see more of.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.

The thing that keeps a business ahead of the competition is excellence in execution.

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!

The mind can calculate, but the spirit yearns, and the heart knows what the heart knows

Comedy, such a lovely lady, she'll pick you up, you your feeling blue.

The metaphysical image that a definite epoch forges of the world has the same structure as what the world immediately understands to be appropriate as a form of its political organization.

I love photography and art-directing is something that I really would enjoy to do.

I want to be a serial entrepreneur: Incubate an idea, get it to a good state, and make that an enabler to get to the next state. It's every researcher's fantasy.

Faith changes hope into reality.

Never keep up with the Joneses. Drag them down to your level.

I love going to the cinema, listening to music, yoga and long walks along Holkham beach in Norfolk.

One day you’ll wake up and find that the pain’s still there but it doesn’t hurt quite so much.

The wisdom and compassion a woman can intuitively experience in childbirth can make her a source of healing and understanding for other women.