It's objective evaluations that give our hardwiring principles teeth and drive the organization toward results that last.

Objective evaluations set the foundation that moves leaders to the tipping point.

Culture outperforms strategy every time; and culture with strategy is unbeatable.

But there is one thing most companies struggle to standardize, and ironically, it's the most important part of our efforts to gain and sustain results. It is leadership.

Once we get our corporate culture the way we want it, we have to hire people who fit. Otherwise, the wheels fall off the wagon and we quickly find ourselves back where we started.

As there is no insignificant work, there is not an insignificant leader. All leaders need training...not just a few.

Don't wait till you get bigger to put in place key items, such as staff surveys, peer interviewing for hiring and clear standards of behavior [developed by staff].

I believe he was feeling a bit nervous. Possibly it was my costume that took him aback. I was dressed quite well, even elegantly, and looked as if I belonged to the best society.

Do not wait for leaders do it alone person to person.

Music used to cause revolutions and I'm not seeing much revolution anymore.

I thought the war would never end. And perhaps it never did, either.

All you need is love.

A world in everlasting conflict between the new idea and the old allegiances, new arts and new inventions against the old establishment.

There is a burden of care in getting riches; fear in keeping them; temptation in using them; guilt in abusing them; sorrow in losing them; and a burden of account at last to be given concerning them.

I don't want to write my life. I live my life. I want to make up a new world.

The word-coining genius, as if thought plunged into a sea of words and came up dripping.

I am disappointed and disturbed by both the NFL and the Dodgers - but much more by the Dodgers.