It's relatively simple. If we're not getting more, better, faster than they are getting more, better, faster, then we're getting less, no better or more worse.

Leaders don't create followers, they create more leaders.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

If a window of opportunity appears, don't pull down the shade.

The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

Celebrate what you want to see more of.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.

The thing that keeps a business ahead of the competition is excellence in execution.

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!

The soul identifies with the spirit.

What sort of future is coming up from behind I don't really know. But the past, spread out ahead, dominates everything in sight.

Sweet harmonious sounds give exquisite joy to human beings capable of appreciating music. I delight in hearing harmonious tones made by the human voice, by musical instruments, and by both combined.

I write every day. I'm always in the process of writing my last book, until the next one.

The pain of losing my child was a cleansing experience. I had to throw overboard all excess baggage and keep only what is essential.

Every generous illusion of youth leaves a wrinkle as it departs. Experience is the successive disenchanting of the things of life; it is reason enriched with the heart's spoils.

The Lord may not come when you want Him, but he's always going to be there on time.

I'm pretty hard on myself in general.

The idea I'd been toying with fully formed in my mind. "I'm plotting." "oh?" His mouth curved in a wicked grin. "Do Tell." Chapter 5 pg. 50

He seems designed specifically for speed and deadly accuracy. But not strength, not particularly-he is smart, but not strong. Only strong enough to carry me.