It turned out that building mobile software was a lot more like building hardware... where you had 1 shot and you had to get it right, right out of the gate.

It has to go to the level of emotional connection, where you feel without it you're lost.

In the hardware world, you've got to take your time because your iteration cycles are much more deliberate.

No one is going to tell you what to build. If they did, then they should do it, not you.

What is the user problem that once we solve users can't live without?

The thinking needs to shift from being less about the actual things, to being about the individual user.

We can dream a lot faster than what's possible.

You have to have the definition of what you're trying to do across the system.

Think about where does this stand in the experience continuum that you've been imagining, where the world's going to go.

It is a little bit science project-y sometimes, and we talk about it that way.

We start to try to live in tomorrow and the future, and start to think about what we build today as a stepping stone to graduate users.

It's about the quality of the worry, " I said. "I have happier worries now than I used to.

If a woman tells you how terrible she looks, sincerely deny it, even if you agree.

The longer he remained on this earth, the more he was sure that mankind had no clue about God or heaven. Not when they used him as an excuse to kill, to punish, to discriminate.

The more real you get the more unreal the world gets.

Machinery which is not used is not capital.

Salmon. Salmon, salmon, salmon, salmon. I eat so much salmon at these weddings, twice a year I get this urge to swim upstream.

There is a penalty for trying to knock down a cockpit door, but it's the people who try to go from coach to 1st class they really beat up.

I think that America is in danger of losing its adventurous spirit in the cause of some kind of illusion of safety, or substitute of law and order there.

The victims of problems of the family are the children. The children. Even of problems that neither husband nor wife have a say in.

Feedback for leaders is often nuanced and difficult to deliver. That said, hearing you are passive-aggressive from 10 different people described 10 different ways becomes hard to ignore.