It would be a mistake to export western management to a friendly country.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

Confidence is not what others think about you, it's what you think about yourself

Unicorns are not real, though we still dream about them! DREAM ON!

Everything I say comes from my heart - and it's the truth.

Leaders of institutions everywhere have lost trust. The global economy is stalled and the world is deeply divided, too unequal, unstable and unsustainable.

I didn't choose Russia but Russia chose me. I had been fascinated from an early age by the culture, the language, the literature and the history to the place.

One day when a linesman starts to laugh I swear I will hit the guy over the head with my racket. I think it will be the end of my career, but I will be happy.

I think people are afraid of either failing or succeeding. It takes courage to feel the fear and feel the risk.

After struggling for a long time I started to live out my dreams.

Kennedy cooked the soup that Johnson had to eat.

Little late for that now. I don’t think an ‘Oops, my bad, my weapon accidentally misfired two dozen rounds’ will work to get me out of this. (Devyn)