Just because you can measure everything doesn't mean that you should.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

That's the thing about a great book. Every time you read it, it's different, because you're different. You've changed since the last time you picked it up, things have happened to you.

I see you exhausted by poisonous flies

My sisters and I were fortunate to travel through Asia and Europe at very young ages. We confronted extraordinary beauty in Athens and unspeakable poverty in India.

If I’m not saying ‘Hell Yeah!’ to something, then I say no.

My parents got divorced when I was about ten years old, but I saw my mom go work two and three jobs to make sure we didn't miss a beat.

When you have only a single dream it is more than likely to come true - because you keep working toward it without getting mixed up.

Ndamukong Suh is the best player in this generation to hit free agency since Reggie White.

The ordinary can be absolutely miraculous.

You don’t need help to write a song. You just need to get over this experience that bummed you out so bad. The relationship you were in is over, it was over a long time ago, and you need to move on.

The seeming truth which cunning times put on to entrap the wisest.