Know how to effectively voice a complaint or make a claim at a retail store.

To acquire knowledge, one must study; but to acquire wisdom, one must observe.

Success is achieved by developing our strengths, not by eliminating our weaknesses.

Know how and how much to tip people who expect gratuities, even in the case of poor service.

Being defeated is often a temporary condition. Giving up is what makes it permanent.

Working in an office with an array of electronic devices is like trying to get something done at home with half a dozen small children around. The calls for attention are constant.

Be able to hiccup silently, or at least without alerting neighbors to your situation. The first hiccup is an exception.

Be able to analyze statistics, which can be used to support or undercut almost any argument.

Skill is successfully walking a tightrope between the twin towers of New York's World Trade Center. Intelligence is not trying.

Know the official post office abbreviations for all 50 states without having to consult a list.

There's plenty of intelligence in the world, but the courage to do things differently is in short supply.

Life is not a competition between you and others. Concentrate on bettering your life instead of trying to be better than others.

By nature's kindly disposition most questions which it is beyond man's power to answer do not occur to him at all.

In a romantic comedy, it's usually a good idea to have people who can't stand the fact that they are attracted to each other.

I'm really happy to be me, and I'd like to think people like me more because I'm happy with myself and not because I refuse to conform to anything.

Words are such a poor medium when you really want someone to feel something.

I am, I flatter myself, completely a citizen of the world. In my travels through Holland, Germany, Switzerland, Italy, Corsica, France, I never felt myself from home.

Let me know, Iain." "Let you know what?" "If you're going to keep her or not." "And if I'm not?" "Then I am.

I believe realism is nothing but an analysis of reality. Film scripts have a synthetical constitution.

There are some griefs so loud/They could bring down the sky/And there are griefs so still/None knows how deep they lie.

Tears are often to be found where there is little sorrow, and the deepest sorrow without any tears.