Know what your customers want most and what your company does best. Focus on where those two meet.

The secret to success in business, and in life, is to serve others. Put others first in all you do.

Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them.

The easiest and most powerful way to increase customer loyalty is really very simple. Make your customers happy.

Choose to deliver amazing service to your customers. You'll stand out because they don't get it anywhere else.

Get your customers involved in your business. Make them your partners and they'll never leave you.

The first step to success in any business is to ask your customers what they want.

Focus your business on what you do best. Let everyone else worry about the rest.

The best listener is the one who really cares about the other person.

Make it easy for your customers to talk to you.

Providing great customer service is the most natural activity in the world. It’s fun to help others because it feels good.

If you love deeply, you're going to get hurt badly. But it's still worth it.

Everyday you are living minutes you will never get back.

P3- every simple need to which an institutional answer is found permit the invention of a new class of poor and a new definition of poverty

We each have our belssings and our curses. In the end it makes us equals.

Observ

If you study the history and records of the world you must admit that the source of justice was the fear of injustice.

Some eyes want spectacles to see things clearly and distinctly: but let not those that use them therefore say nobody can see clearly without them.

I'm able to leave Don Draper at work. I'm quite dissimilar from him in real life

Figure skating is a mixture of art and sport.

I'm a sucker for hero worship.