Knowledge is the key.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

For those who understand, no explanation is needed. For those who do not understand, no explanation is possible.

I am made all things to all men.

A politician is a person with whose politics you don't agree if you agree with him he is a statesman.

You've got to clock the hours and pay your dues. Then eventually, people will come to you. You have to be patient and appreciative.

Everything that has been is eternal: the sea will wash it up again.

Taking risks, breaking the rules, and being a maverick have always been important but today they are more crucial than ever.

Santa Barbara is a paradise; Disneyland is a paradise; the U.S. is a paradise. Paradise is just paradise. Mournful, monotonous, and superficial though it may be, it is paradise. There is no other.

There's a little bit of me in all of the characters I've played. I've never really had the opportunity to play something that's a complete departure from me.

A man in a desert can hold absence in his cupped hands, knowing it is something that feeds him more than water.

Much as we may wish to make a new beginning, some part of us resists doing so as though we were making the first step toward disaster.