Leaders must always put their people before themselves. If you do that, your business will take care of itself.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

The goal as a company is to have customer service that is not just the best, but legendary.

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

To succeed in this world, you have to change all the time.

Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.

You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune

The way management treats their associates is exactly how the associates will then treat the customers.

Great ideas come from everywhere if you just listen and look for them. You never know who's going to have a great idea.

At the core of the heart of an atheist is a heart that doesn't deny the existence, sovereignty and power of God but it chooses deliberately not to believe it for a long while.

Occasionally during the day, ask yourself: "How am I doing today and what can I do to do a better job?

What you deny or ignore, you delay, What you accept and face, you conquer.

That an error made on your own is safer than ten truths accepted on faith, because the first leaves you the means to correct it but the second destroys your capacity to distinguish truth from error.

The grave itself is but a covered bridge, Leading from light to light, through a brief darkness!

The state represents violence in a concentrated and organize form.

I was in love, and the feeling was even more wonderful than I ever imagined it could be.

And for the briefest instant, it almost feels like we're together again.

I loved Sherlock Holmes as a kid, but I remember being disappointed when he'd come up with these simple explanations for these complex mysteries.

I support Bernie [Sanders] and I love his approach.