Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

We fool ourselves so much we could do it for a living.

So time continued on slowly and painfully. Perhaps the old analogy of being a record stuck on repeat had become too dated

Greatness is to stay humble when the whole world calls you great!

I'd still like to see 'Survivor' minus the planned show-biz parts. That would be the purest form of show business - I want to see someone so hungry that they eat somebody else's foot.

We believe that the history of the world is but the history of His influence and that the center of the whole universe is the cross of Calvary.

In the Year 2000 men will finally discover that the reason women go to the bathroom in pairs... is to make out.

It's pretty intense to have someone (the camera) looming there when you are singing a song but it's sort of invigorating too.

It is only because a person has volitions of the second order that he is capable both of enjoying and of lacking freedom of the will.

Take all the fools out of this world and there wouldn't be any fun living in it, or profit.

In the temple we can find peace. The blessings of the temple are priceless.