Learning is not compulsory... neither is survival.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

Make people feel great when they feel small. Make them feel responsible when they feel great.

I'm totally the 'decorate early, start listening to Christmas songs super early' guy. I've just always been that way.

Rest and play, are as vital to our health as nutrition and exercise

Your station is in my heart, and on the necks of those who would insult you.

Meetings are places where dead ideas rise from their graves and eat the brains of the living.

A man's concept of God creates his attitude towards the hour in which he lives.

There are a million little things, but one of the best ways to get to know characters is to just put them in situations and see what they say.

I very much enjoyed my career in science. I didn't leave science because I was disillusioned, but felt I'd done my bit for it after about twenty-five years.

None of this was written to hurt anybody's feelings.

The poet laureate of England talked about murdering Jews on the West Bank.