Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.

Customer satisfaction is worthless. Customer loyalty is priceless.

There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.

Take action every day - some small dose at a time.

Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.

You don't earn loyalty in a day. You earn loyalty day-by-day.

Obstacles can't stop you. Problems can't stop you. Most of all, other people can't stop you. Only you can stop you.

When you love life, life will love you back.

Change is not a four letter word...but often your reaction to it is!

Before you can get what you want, you have to know what you want,and make a game plan to get it

Your character holds the key to your trustworthiness.

I have not betrayed Julia.

Rnesh karr slithis, " I hissed back, which was Draconic for eat your own tail, the dragon version of go screw yourself. No extra translation needed.

Probably human cruelty is fixed and eternal. Only styles change.

Much of what happens in Love Always is really from overheard conversations in the Russian Tea Room. It's an improvisation of the way certain Hollywood agents think and talk to each other.

I never have time to cook, so I just look through the books and imagine the dishes I would make if I wasn't going out for a business dinner.

I remembered something. There's a man. He is bald and wears a short sleeve shirt. And somehow, he is important to me... I think his name is... Homer.

The theatre is my drug. And my illness is so far advanced that my physic must be of the highest quality.

I think if I was ever really going to be more serious about writing I'd have to try and find some way to do it with other people. I do find the silence kind of eerie.

You know, your career is just your career; your life is your life!

Firms that fully embrace the needs and interests of the whole person will win today's competition for the best talent.