Management and leadership are not separate spheres. The two skills work together in the larger realm of “communityship.

Strategy is not the consequence of planning, but the opposite: its starting point.

Management is, above all, a practice where art, science, and craft meet

When the world is predictable you need smart people. When the world is unpredictable you need adaptable people.

Leadership, like swimming, cannot be learned by reading about it.

Organizations are communities of human beings, not collections of human resources

An enterprise is a community of human beings, not a collection of "human resources".

Learning is not doing; it is reflecting on doing.

Strategy is a pattern in a stream of decisions

Strategy-making is an immensely complex process involving the most sophisticated, subtle, and at times subconscious of human cognitive and social processes.

Management is a curious phenomenon. It is generously paid, enormously influential, and significantly devoid of common sense

You can change a body, but you can't change a soul. The heart wants what it wants.

If you want to change your life, you must change your mind and change your brain? on purpose.

Years ago, fairy tales all began with Once upon a time... now we know they all begin with, If I am elected.

But, tears were not the things to find their way to Mr. Bumble's soul; his heart was waterproof.

Thou shalt not steal, except by majority vote.

My favorite kinds of stories are the ones that have these big crazy genre hijinks and then a real honest, meaty, emotional story where we're watching a character grapple with some real things.

I have been a waitress, and I was a damn fine waitress too, let me tell you.

I think of myself as more of a lover rather than a fighter, but sometimes you have to fight for what you love.

As a modern woman, there are things I take for granted, and that shows up in the way I sit, the way I walk, the way I think, and what I know to be possible.

An army of principles will penetrate where an army of soldiers cannot.