Management by results is confusing special causes with common causes.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

When a boy's first romantic interlude is with Pheobe the Dog-Faced Girl, he feels a need to get out into the world and find a new life.

You should not have kissed me, " she replied breathlessly."I do a lot of things I shouldn't. It does not mean I won't do them again.

When anyone tells me I can’t do anything, I’m just not listening any more.

The existence of a world without God seems to me less absurd than the presence of a God, existing in all of his perfection, creating imperfect man in order to make him run the risk of Hell.

I never considered myself a cowboy, because I wasn't. But I guess when I got into cowboy gear I looked enough like one to convince people that I was.

A time comes when it isn't enough to read about Buddha, we wish to have that happen to ourselves. That's when we move from the exoteric to the esoteric, from religion to mysticism.

There are certain regions in the country where the indigenous people eat dogs.

People say it's a movie about boxing, but... I don't agree at all. I don't think it's a movie about boxing. Boxing is like a platform. It's just a stage where this is played out.

In England, you have what I would call government-imposed euthanasia

Liberty, in its last analysis, is but the sweat of the poor and the blood of the brave.