Management creates an empowered state of mind in the organization by treating employees as part-owners of the business and expecting them to act like owners.

Value equals benefits received for burdens endured.

Excellence nourishes the soul.

The first time formal customer research is done, executives frequently are surprised by the sizeable percentage of customers who defect for service-related reasons.

. . . Nietzche himself had a Christian view of history, seeing the present moment always as some crisis, some fall from classical greatness, some corruption or evil to be saved from.

Whenever she felt like crying, she would instead become angry—at someone else or at herself—which meant that it was rare for her to shed tears.

Do not wish to be anything but what you are and try to be that perfectly.

My mother had a very difficult childhood, having seen her own mother kill herself. So she didnt always know how to be the nurturing mother that we all expect we should have.

I am torn in two but I will conquer myself.

Shall I ask the brave soldier who fights by my side In the cause of mankind, if our creeds agree?

Unfortunately, I have to follow the law.

Solitude is only a good idea if you have the right people along to share it.

I think 'Hero' is not a real martial arts movie; it is not about violence, or formula.

In fall-orbed glory, yonder moon divine, Rolls through the dark blue depths.