Management's job is to optimize the whole system.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

But if home suddenly becomes not like home, what then?

I got together with Sylvère because I saw how I could help him get his life together. I'm drawn to you cause I see how you can help me take my life apart...

Nothing in this world can one imagine beforehand not the least thing. Everything is made up of so many unique particulars that cannot be foreseen.

Despotism often presents itself as the repairer of all the ills suffered, the support of just rights, defender of the oppressed, and founder of order.

Even with all its problems, I will support marriage as an institution until something better comes along.

I've always loved [Elsa Dorfman] work. I've loved her and her work is so much an expression of her. One of the reasons to make the film is to expose Elsa, hopefully, to a wider audience.

I think it's really good to create pockets and events throughout the year that highlight certain things that are really popular on YouTube.

After 13 years, I couldn't accept to be number two.

A conglomerate heap of trash, that's what I am. But it burns with a high flame.