Many people in management are being paid to produce waste.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

Anyone that will make a difference would have to put others ahead of them put others first.

Most of the soloists at Birdland had to wait for Parker's next record in order to find out what to play next. What will they do now?

Absinthe makes the heart grow fonder.

Anything mentionable is manageable.

You can get it in any color, as long as it is black

You might be a redneck if you think that beef jerky and Moon Pies are two of the major food groups.

Cinco de Mayo has come to represent a celebration of the contributions that Mexican Americans and all Hispanics have made to America.

He disliked emotion, not because he felt lightly, but because he felt deeply.

I take time to watch anime. I don't know whether I'm allowed to, but I do it anyway.

Inside of me there are two dogs. One is mean and evil and the other is good and they fight each other all the time. When asked which one wins I answer, the one I feed the most.