Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity and correspondingly stronger returns on invested capital.

A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.

The common question that gets asked in business is, why? That’s a good question, but an equally valid question is, why not?

We can't be in survival mode. We have to be in growth mode.

What we want to be is something completely new. There is no physical analog for what Amazon.com is becoming.

One of the huge mistakes people make is that they try to force an interest on themselves. You don't choose your passions; your passions choose you.

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

It's hard to find things that won't sell online.

Everything you are comes from your choices.

A company shouldn't get addicted to being shiny, because shiny doesn't last.

We've had three big ideas at Amazon that we've stuck with for 18 years, and thy're the reason we're successful: Put the customer first. Invent. And be patient.

For a long while she only looked at him ... as if she didn't want to interrupt the beautiful moment with words.

If something is working, don't fix it. Keep going. Go with the glow.

if you are a stepparent, rush right out and get yourself a dog. Because it's very nice to have someone in the house that loves you.

Chess is a game of understanding and not of memory.

Do we really know anybody? Who does not wear one face to hide another?

A mantra is a very powerful word. It vibrates like music does, only not on this plane but on other planes of reality. It creates a powerful force. It starts the kundalini moving.

ah, you always go for the ones who don't really want you

For the spear was a desert physician, That cured not a few of ambition, And drave not a few to perdition, With medicine bitter and strong.

I have switched on this modern laptop machine. And I have told myself that I must resist the temptation to start playing solitaire upon it.

It took me twenty years to discover painting: twenty years looking at nature, and above all, going to the Louvre.