May we all beware lest our innovative ideas appear very cliche before we even blink.

Given the increasing diversity among customers and employees, organizations that attend to cultural intelligence are more successful.

Culturally intelligent innovation begins with changing our impulse from Why can't you see it like I do? to Help me see what I might be missing!

Developing an explicit decision-making process upfront for how you will make that decision will help alleviate conflict and gridlock when you actually need to decide.

Minimization is what happens when we take the "world is flat" idea too far...and act as if people everywhere are the same (and thereby minimizing the differences).

I never expected my graduate degrees to give me all the practical how-to's that can perhaps only be learned through the school of hard knocks.

Culturally intelligent leaders will not assume they know what will build trust with clients or staff. Instead, they'll discover what's most important for communicating and building trust.

Becoming a culturally intelligent innovators starts with something as basic as exercising self-control.

The more diverse your team, the better you'll be at identifying what a diversity of users perceive as problems.

Trust is consistently seen as a make or break component of innovation - particularly because the freedom to fail is an important part of innovation.

Most people probably become more jaded the longer they work in the world of work.

I used to sit in front of my father's Jag, watching the raindrops run their kamikaze suicide missions from one edge of the windshield to the wiper blade.

Just remember who you are... The world will try to change you into someone else. Don't let them. That's the best advice anyone can give you.

I'm always interested in what you can do with technology that people haven't thought of doing yet. I think that's sort of a characteristic of the way I've worked ever since I started.

Let the sky fall, when it crumbles - We will stand tall - Face it all together

Having kids is very difficult to do on your own, and it's really crazy difficult to think you're doing it as a team and to find out that you're not actually part of a team.

I figured that I'm going to bring my own version of Billy Flynn and do my very best with it and let it go.

Surely the immutable laws of the universe can teach more impressive and exalted lessons than the holy books of all the religions on earth.

In a democracy, the public should be asked how much security and how much privacy they want for themselves.

An environment of carping and criticism is dangerous to your mental health, whereas those who support and encourage you bring out your true potential and spark your genius.