Most people assume that a record shop's success lies in selling records. In fact, Virgin's success both in mail order and the record shops lay in skill at buying records.

You don't learn to walk by following rules. You learn by doing, and by falling over.

The balloons only have one life and the only way of finding out whether they work is to attempt to fly around the world.

Do not be embarrassed by your failures, learn from them and start again.

Train people well enough so they can leave, treat them well enough so they don't want to.

If you look after your staff, they'll look after your customers. It's that simple.

Listen more than you talk. Nobody learned anything by hearing themselves speak.

Business opportunities are like buses, there's always another one coming.

If somebody offers you an amazing opportunity but you are not sure you can do it, say yes-then learn how to do it later!

Never take your eyes off the cash flow because it's the life blood of business.

If people aren't calling you crazy, you aren't thinking big enough.

I'm a married woman. I love my husband; I have a good life.

I do everything the man does, only backwards and in high heels!

To hear the world applaud the hollow ghost Which blamed the living man.

Despite everything, no one can dictate who you are to other people.

You're sure he's not a vampire?' Claire said.'I've seen movies. They're sneaky.' She was kidding. Eve didn't smile.

Often what I need is even a darker darkness.

It is a simple procedure to calculate the number of seeds in an apple. But who among us can ever say how many apples are in a seed?

If we think about things having multiple lives, cradle to cradle, we could design things that can go back to either nature or back to industry forever.

All novels attempt to cut neural routes through the brain, to convince us that down this road the true future of the novel lies.