My first move as the manager of the machine shop was to introduce standardized work.

Progress cannot be generated when we are satisfied with existing situations.

The Toyota style is not to create results by working hard. It is a system that says there is no limit to people's creativity. People don't go to Toyota to 'work' they go there to 'think'.

Having no problems is the biggest problem of all.

Without standards, there can be no improvement.

Standards should not be forced down from above but rather set by the production workers themselves.

We are doomed to failure without a daily destruction of our various preconceptions.

The more inventory a company has, the less likely they will have what they need.

Data is of course important in manufacturing, but I place the greatest emphasis on facts.

Costs do not exist to be calculated. Costs exist to be reduced.

Where there is no Standard there can be no Kaizen

Random chance plays a huge part in everybody's life.

We may define therapy as a search for value.

Some sorrows are but footprints in the snow, which the genial sun effaces, or, if it does not wholly efface, changes into dimples.

If you tell anything to a woman ... it's like putting it in the papers.

People gain so much hope when they know they are not experiencing something alone.

I've got what my ma had, macular degeneration, which you get when you get old.

You wonderful girl. I’ve missed you so much.” “Well, now that we’re both unemployed fugitives, think of how much time we’ll have to hang out!

When I die, it will be a shipwreck, and as when a huge ship sinks, many people all around will be sucked down with it.

There are some movies that I absolutely hate but someone else loves - people love things for different reasons.

It's a Barnum and Bailey world, Just as phony as it can be...