My grandfather used to say to me when I was a boy, "Getting knocked down is no big prize - it's getting up that's the real trick." I couldn't agree more.

What I've come to realize is that emotional intelligence, which I define as buoyancy, was the only way I knew how to lead, and is, in my option, the only way to inspire real change.

As buoyancy is not contrary to other characteristics of leadership, including decisiveness, accountability and performance standards, I don't ever think it can be self-defeating.

The secret is to be prepared, to draw on the strengths of the people around you, and most importantly, to instill confidence that your team will step up and find a solution.

At the end of the day it's really easy to be a great leader when things are going well. The real test, whether or not you believe in being an emotionally intelligent leader, is when things go wrong.

As a sensitive and highly intuitive person in the command-and-control corporate world, I always felt miscast.

Mandela stands alone in possessing all of the qualities of other great men, but has one quality which is transcendent... his ability to forgive and to place others above himself.

True buoyant leaders can never communicate in percentage points, or charts and figures. First and foremost, they must be storytellers, communicating with their hearts, not heads.

Maintaining patience, being generous, and helping your peers takes time, and no small amount of emotional fortitude. But it brings an exponential difference in your team's ability to problem-solve.

As I was coming up in business, screwing up was not an option in any form.

Survival in the demand economy depends on and requires experimentation, risk taking, and trial and error.

Suicidal glory is the luxury of the irresponsible.

Day by day, there exists the possibility for the dream to come true.

I love to shop after a bad relationship. I don't know. I buy a new outfit and it makes me feel better. It just does. Sometimes I see a really great outfit, I'll break up with someone on purpose.

I'm a DJ. I get the party started.

We walk in dark places no others will enter. We stand on the bridge and no one may pass. We live for the One. We die for the One. -- the Ranger oath

When the enemy comes with shame and blame, tell him to go measure the distance from east to west and get back to you.

Some play the piano well and some badly and there is a great difference in the melodies they produce.

there were moments in life when violence was necessary to save lives

My children, every time they ask me for something, I tell them to round their old stuff up.

The gray silence, the gray waves, the gray wastes of the sea.