Never put yourself in a position that will put yourself at risk if you make the wrong decision. We spent cash on everything. It's fashionable to make 'bet the company' decisions, but don't do it.

Listen to your customers, not your competitors.

Nothing works better than just improving your product.

If your goals is to produce something of permanent value, you start to think differently about you want on the site.

Every day that we spent not improving our products was a wasted day.

Talk to your customers. Find out what they need. Don't pay any attention to the competition. They're not relevant to you.

People ridiculously overvalue aesthetics and beauty when evaluating products. It's one of the reasons iPods, and, for that matter, Keanu Reeves, are so successful.

Life is a bit hard sometimes, and sometimes you have to step up and fight fights that you never signed up for.

Design adds value faster than it adds cost.

A user interface is well-designed when the program behaves exactly how the user thought it would.

Good software, like wine, takes time.

Animal rage is scary, but not as scary as control.

You may have a fresh start any moment you choose, for this thing that we call 'failure' is not the falling down, but the staying down.

The beginning of art is not reason. It is the buried treasure of the unconscious...that unconscious which has more understanding than our lucidity.

Living a very long time would be a very scary thing.

We are what we repeatedly do. Excellence, then, is not an act, but a habit. Aristotle How very little can be done under the spirit of fear.

All men were created to busy themselves with the labor for the common good.

The UK is not going to leave the European Union. Of course not. We are inextricably wound up with Europe. In terms of culture, history and geography, we are a European nation.

The political process consists entirely of politicians talking out of their butts.

You do not believe, you only believe that you believe.

I think that's the fascinating thing that exists now. This contrasts with a celebrity art and celebrity music culture.