No longer associated simply with objects and appearances, design is increasingly understood in a much wider sense as the human capacity to plan and produce desired outcomes.

When the outcome drives the process we will only ever go where we've already been. If process drives the outcome we may not know where we're going, but we will know we want to be there.

Today is the child of yesterday and the parent of tomorrow. The work you produce today will create your future.

The wrong answer is the right answer in search of a different question.

The fundamental idea of design is to make the world a better place.

When everything is connected to everything else, for better or for worse, everything matters.

The word ‘studio’ is derives from ‘study’. Our object is not to know the answers before we do the work. It’s to know them after we do it.

For most of us, design is invisible. Until it fails

I'm interested in the moment when two objects collide and generate a third. The third object is where the interesting work is.

Massive Change is not about the world of design; it's about the design of the world.

Imitate. Don’t be shy about it. Try to get as close as you can. You'll never get all the way, and the separation might be truly remarkable.

Because the eye has seen, thoughts are structured upon images and not upon ideas.

Remember how to breathe, how to live...please!!

A cat has absolute emotional honesty: human beings, for one reason or another, may hide their feelings, but a cat does not.

Most churches don't have the resources for these tricks and inducements but are still bound to the imagination that church happens on a Sunday in a building.

The laugh is what trumps everything.

I hate the man who eats without knowing what he’s eating. I doubt his taste in more important things.

...for me there is too little of life to spend most of it forcing myself into detachment from it.

All of management's efforts for Kaizen boil down to two words: customer satisfaction.

Too much freedom inhibits choice. Constructive narrowness clarifies choice.

People tend to think of their lives as having a dramatic arc, because they read too much fiction.