No one can make you serve customers well. That's because great service is a choice.

Humility does not mean you think less of yourself. It means you think of yourself less.

Servant-leader ship is all about making the goals clear and then rolling your sleeves up and doing whatever it takes to help people win. In that situation, they don't work for you, you work for them.

Feedback is the breakfast of champions.

The key to successful leadership today is influence, not authority.

Don't quack like a duck, soar like an eagle.

Vision is knowing who you are, where you're going, and what will guide your journey.

Learning is defined as a change in behavior. You haven't learned a thing until you take action and use it.

Start your day with good intentions and set yourself up for a good attitude. It's not what happens to you that matters but how you respond.

Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.

In the past a leader was a boss. Today's leaders must be partners with their people... they no longer can lead solely based on positional power.

You might well ask just what the hell he was thinking. The answer is, probably nothing at all.He'd probably say he was exercising his God-given right to stupidity.

I'm an emotional eater. When I get upset, my diet goes out the window.

The Holy Bible is an abyss. It is impossible to explain how profound it is, impossible to explain how simple it is.

The power of love is a curious thing, make one man weep, make another man sing. Change a hawk to a little white dove, more than a feeling, that's the power of love.

I got the best of Jesus. He got the worst of me.

Nobody gets to pick what life gives them

I wanted to remind people that there was a time when music required an attention span.

Lectures were once useful; but now when all can read, and books are so numerous, lectures are unnecessary.

When actors begin to think, it's time for a change. They are not fitted for it.