No one comes to your website to be entertained. They have questions they think you can answer. Content answers questions.

95% of millennials say their friends are the most credible source of product information.

If your stories are all about your products and services, that's not storytelling. It's a brochure. Give yourself permission to make the story bigger.

The goal is not to be good at social media, the goal is to be good at business because of social media.

Activate your fans, don’t just collect them like baseball cards.

Social media is an ingredient, not an entree.

The more you know about your customers, the more you can provide to them information that is increasingly useful, relevant, and persuasive.

Focus On How To Be Social, Not On How To Do Social.

Social media doesn’t create negativity, it uncovers it.

The difference between helping and selling is just two letters. But those two letters are critically important to the success of business today.

If your competitors start copying you then you are doing something right!

To breathe is to live, but to write unimpeded is to breathe eternal.

Out of suffering have emerged the strongest souls

Greed:Your own lies make you sick.

I quit my job in the bank when I was 19. I took a chance. I went to Milan to study opera and singing. My father really supported me economically.

If I have managed to brighten up even one gloomy childhood – then I’m satisfied.

His ears were often the first thing to catch my tears.

When you feel stuck in reverse, take a breath and let go.

I understand when u feel overwhelmed style is the 1st thing to go, but its also the 1st thing you can pick back up to get you back on track.

That's the funny thing about knowing you can't have something. It makes you desperate.

I'm a big fan of cultural music, and that's how I try to expand my playing, by listening to music that is not conventionally American.