Of all the decisions an executive makes, none is as important as the decisions about people, because they determine the performance capacity of the organization.

The most important thing in communication is hearing what isn't said.

Management is doing things right; leadership is doing the right things.

The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic.

Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.

Culture eats strategy for breakfast.

What gets measured gets managed.

The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.

Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.

The key to greatness is to look for people's potential and spend time developing it.

The purpose of information is not knowledge. It is being able to take the right action.

As I close my eyes in prayer, let me see the faces of those who need to know You, beloved Savior.

My heart is really pounding, " I said. "That's how you know you're having fun.

No one becomes forty without incredulity and a sense of outrage.

I love slow readers. And readers who think about what I've written, think about how it's written - and copy me!

Set your expectations high; find men and women whose integrity and values you respect; get their agreement on a course of action; and give them your ultimate trust.

I don't know a lot about the Scots, but I'm aware they have beaten some of the English counties in the NCL and have gone close in other matches.

I'm ready to accept the challenge. I'm coming home.

If you did the same thing you did yesterday as you did today as you will do tomorrow, what have you done? The same thing.

What is really important is what you learn after thinking you know it all.

But bear in mind your lover's wage Is what your looking-glass can show, And that he will turn green with rage At all that is not pictured there.