Once a year ask the boss, "What do I or my people do that helps you to do your job?" and "What do I or my people do that hampers you?"

The most important thing in communication is hearing what isn't said.

Management is doing things right; leadership is doing the right things.

The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic.

Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.

Culture eats strategy for breakfast.

What gets measured gets managed.

The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.

Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.

The key to greatness is to look for people's potential and spend time developing it.

The purpose of information is not knowledge. It is being able to take the right action.

The heart is the key conduit to everything.

The uglier a man's legs are, the better he plays golf. It's almost a law.

This administration and the leadership in Congress appear to be intent on valuing wealth over work, thereby placing working families at a distinct disadvantage.

Whoever needs the relationship less has all the power.

The thing I can't resist is a pork pie. That's my idea of a lovely treat.

Domestic abuse is wrong, but domestic retribution is okay.

Like the birds of the sea, men come from the ocean-the ocean of the soul. How could this bird, born from that sea, make his dwelling here?

Don’t follow a model that doesn't work. If the recipe sucks, it doesn't matter how good a cook you are.

Those who are compelled to paint by force, without being in the necessary mood, can produce only ungainly works, because this profession requires an unruffled temper.

All good niggers, all the niggers who change the world, die in violence. They don't die in regular ways.