Once you reach people on an authentic emotional level, they will reward your faith in them with their belief in you, and they will mobilize to get the job done.

What I've come to realize is that emotional intelligence, which I define as buoyancy, was the only way I knew how to lead, and is, in my option, the only way to inspire real change.

As buoyancy is not contrary to other characteristics of leadership, including decisiveness, accountability and performance standards, I don't ever think it can be self-defeating.

The secret is to be prepared, to draw on the strengths of the people around you, and most importantly, to instill confidence that your team will step up and find a solution.

At the end of the day it's really easy to be a great leader when things are going well. The real test, whether or not you believe in being an emotionally intelligent leader, is when things go wrong.

As a sensitive and highly intuitive person in the command-and-control corporate world, I always felt miscast.

Mandela stands alone in possessing all of the qualities of other great men, but has one quality which is transcendent... his ability to forgive and to place others above himself.

My grandfather used to say to me when I was a boy, "Getting knocked down is no big prize - it's getting up that's the real trick." I couldn't agree more.

True buoyant leaders can never communicate in percentage points, or charts and figures. First and foremost, they must be storytellers, communicating with their hearts, not heads.

Maintaining patience, being generous, and helping your peers takes time, and no small amount of emotional fortitude. But it brings an exponential difference in your team's ability to problem-solve.

As I was coming up in business, screwing up was not an option in any form.

You are a gift, so open yourself everyday to see the beauty with love, wonder and feel the joy.

I'm really vulnerable onstage because it's just me. I'm not really trying to put up a front or act a certain way.

Natural grass is a wonderful thing for little bugs and sinkerball pitchers.

I always think there will be that time that people will find out that I'm crap at what I do.

All that is good in Heaven and on Earth is born of love. This war is not just. This war is not good. Love is the only thing worth fighting for.

Nothing makes us more cowardly and unconscionable than the desire to be loved by everyone.

If you love yourself meanly, childishly, timidly, even so shall you love your neighbor.

I think he got an incidental elbow in the face, messed up his pretty red lips a little bit. But other than that he'll be fine.

Always question the authority.

If you are passionate only about yourself -that is the road to disaster.