One reason for the tremendous increase in health-care costs in the U.S. is managerial neglect of the "hotel services" by the people who dominate the hospital, such as doctors and nurses.

The most important thing in communication is hearing what isn't said.

Management is doing things right; leadership is doing the right things.

The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic.

Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.

Culture eats strategy for breakfast.

What gets measured gets managed.

The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.

Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.

The key to greatness is to look for people's potential and spend time developing it.

The purpose of information is not knowledge. It is being able to take the right action.

Celebrating love, wherever it is found" (Trevor Dennis). I'm using this sermon title as the essence of my novel

The happiest time in any man's life is when he is in red-hot pursuit of a dollar with a reasonable prospect of overtaking it.

If youre a singer, you do concerts, and you get that interaction with fans and see what cities in what part of the world come out to see you. When youre on television, youre removed from that.

I'm on the very blackest part of the black list.

If two irreconcilable elements are struggling with each other, the solution lies in force. There has never been any other solution in history, and there never will be.

In a lot of close games, I can make a difference with my speed.

Big brows weren’t the look in L.A., where I grew up. But my mom instilled in me that it’s the quirky things that make you beautiful.

A good marriage ... is a sweet association in life: full of constancy, trust, and an infinite number of useful and solid services and mutual obligations.

Business is a matter of human service.

Oppressors in front of the Lord, truth be told shall inherit oppression, while others receive gold.