One thing my and mother and dad shared completely was their approach to money - they just didn't spend it.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

The goal as a company is to have customer service that is not just the best, but legendary.

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

To succeed in this world, you have to change all the time.

Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.

You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune

Leaders must always put their people before themselves. If you do that, your business will take care of itself.

The way management treats their associates is exactly how the associates will then treat the customers.

The emotional trauma of a security breach can sometimes stay with a person for the rest of their lives. This is why the best prevention efforts are important for your family.

There are lots of secretaries who send off special envoys and yes, say, "Do a great job," and that's fine until it costs you something. And then they cut you off.

I always had the dream of flying, and the cheapest way is to become a skydiver.

The thing about hip-hop is they always want to classify you as one particular artist, but hip-hop is about going outside the box and expressing yourself however you want to.

I've never dated. I can say this honestly: I don't know what it's like to date. But also, how am I going to date? I'm not in one state long enough.

Nobody wants to have things blurted at them.

Don't kill yourself, kill the part of you that you don't like.

Love your life and live your spirit!

Not only is the world informed of everything about you, but of a great deal more.

As in a theatre, the eyes of men, after a well-graced actor leaves the stage, are idly bent on him that enters next.