Only the most sophisticated of beings can lie and cheat, and get away with it.

The hardest part of design ... is keeping features out.

Isn't one of your first exercises in learning how to communicate to write a description of how to tie your shoelaces? The point being that it's basically impossible to use text to show that

Technology may change rapidly, but people change slowly. The principals [of design] come from understanding of people. They remain true forever.

When a device as simple as a door has to come with an instruction manual—even a one-word manual—then it is a failure, poorly designed.

Also note that invariably when we design something that can be used by those with disabilities, we often make it better for everyone

I believe that robots should only have faces if they truly need them

Design is really an act of communication, which means having a deep understanding of the person with whom the designer is communicating.

Innocence lost is not easily regained. The designer simply cannot predict the problems people will have, the misinterpretations that will arise, and the errors that will get made.

Knowing how people will use something is essential

Complexity is acceptable as long as it is intelligible and necessary. We want to avoid needless complications.

Jealousy always trumps schadenfreude! It’s a rule from the heartbreak version of ‘rock, paper, scissors.

Names sound nice because no one peeks behind the cover to see the sad face of a poem crying for meaning, while the name of the creator proudly smiles from the title.

As a Christian, I begin to comprehend what life is all about through belief in a Creator, some of whose nature was revealed by a man born about 2000 years ago.

I like to be in my pajamas all day. Sometimes I don't wash for days because I like to read and sit around. I like to eat in bed.

Giving up and doing something else (nursing, for me) was exactly what eventually led me to making music that other people wanted to hear.

Prison is not a place for humans. Period. It's just an animal house.

There's no such thing as losing touch. You can take me out of the ghetto, but you can't take the ghetto out of me.

Those who fled will fight another time.

Turkeys, quails, and small birds, are here to be seen; but birds are not numerous in desart forests; they draw near to the habitations of men, as I have constantly observed in all my travels.

We live by faith, and faith lives by exercise.