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Ed Robertson Quotes: Only your customers can define quality, because it's meeting your customers' expectations the first time every time. Simply put, it's performance to the standards of the customer.
         

Only your customers can define quality, because it's meeting your customers' expectations the first time every time. Simply put, it's performance to the standards of the customer.


Ed Robertson
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Other quotes of Ed Robertson


Extraordinary people survive under the most terrible circumstances and they become more extraordinary because of it.

Extraordinary people survive under the most terrible circumstances and they become more extraordinary because of it.



I have a zero tolerance for sanctimonious morons who try to scare people.

I have a zero tolerance for sanctimonious morons who try to scare people.



Globalisation will make our societies more creative and prosperous, but also more vulnerable.

Globalisation will make our societies more creative and prosperous, but also more vulnerable.



When you don't know what you're doing, it's best to do it quickly.

When you don't know what you're doing, it's best to do it quickly.



The founding document of the United States of America acknowledges the Lordship of Jesus Christ because we are a Christian nation.

The founding document of the United States of America acknowledges the Lordship of Jesus Christ because we are a Christian nation.



If we get the capabilities, NATO, along with the European Union, can do amazing things.

If we get the capabilities, NATO, along with the European Union, can do amazing things.



You fog the mind, you stir the soul.

You fog the mind, you stir the soul.




Crawfish have ding dongs and vaginas.

Crawfish have ding dongs and vaginas.



Women with whiskers... its a bummer.

Women with whiskers... its a bummer.





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We are sometimes hurt mostly or only not by what happened or is happening to us but by being felt sorry for.

We are sometimes hurt mostly or only not by what happened or is happening to us but by being felt sorry for.




Always somewhere there is fire or smoke, insistent reminders of the greed consuming the world

Always somewhere there is fire or smoke, insistent reminders of the greed consuming the world



The generation that migrated to the West in the 1970s or 1960s has now lived more in the West than India, and India has changed so much. My parents fall into that category.

The generation that migrated to the West in the 1970s or 1960s has now lived more in the West than India, and India has changed so much. My parents fall into that category.



Basketball is sort of an interesting sport that, you know, the top player on your team makes so much more of an impact than the top player in any other sport.

Basketball is sort of an interesting sport that, you know, the top player on your team makes so much more of an impact than the top player in any other sport.



I was suffering from my chronic delusion that one good share is safer than ten bad ones, and I am always forgetting that hardly anyone else shares this particular delusion.

I was suffering from my chronic delusion that one good share is safer than ten bad ones, and I am always forgetting that hardly anyone else shares this particular delusion.



Trust to a plank, draw precarious breath, At most seven inches from the jaws of death.

Trust to a plank, draw precarious breath, At most seven inches from the jaws of death.



The good thing about 'SNL' is that it's the same people every week that you're working with, and we've all become so close and tight because we've worked together so long and so closely together.

The good thing about 'SNL' is that it's the same people every week that you're working with, and we've all become so close and tight because we've worked together so long and so closely together.



I'll tell you what I would do in a shot if I could. I would sing in the barbershop quartet in The Music Man.

I'll tell you what I would do in a shot if I could. I would sing in the barbershop quartet in The Music Man.



Don't be hard on yourself. And take as many chances, risks, as you can.

Don't be hard on yourself. And take as many chances, risks, as you can.




Quote Description


This page presents the quote "Only your customers can define quality, because it's meeting your customers' expectations the first time every time. Simply put, it's performance to the standards of the customer.". Author of this quote is Ed Robertson. This quote is about firsts, first time, time, customers, standards, expectations, quality,.