Optimists move through life with a happy exterior. What happens on the inside shows up on the outside.

Truth builds trust.

For every dilemma, find at least three or four possible solutions. The creative process leads to better results.

Moods can be contagious. Don't catch or spread a bad mood.

Notice the difference between being in control and needing control.

When you depersonalize abrasive behavior and see it as a call for help you become a catalyst for the best kind of change.

When you give appreciation IN ORDER TO get something– it's manipulation and people can sense it. Appreciate genuinely.

People who work in an environment where doing their best is recognized have a better chance of feeling good about their work.

Do an evening review at the end of the day to reflect on what went well, and what you'd do differently next time.

When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer.

Look for the positive qualities in your client's negative behavior.

Because hope comes from in you, and wishes are just magic.

The sadness sorrow is to desire death while you have life.

I still do intense interval training. I like miles and quarters best. In races I can set my mind, and I believe I could break 2:20 again.

The ethos of not fooling yourself is one of the best you could possibly have. It's powerful because it's so rare.

The simple lack of her is more to me than others' presence.

Sometimes people start to meditate and they get a headache. It's because they're trying too hard. You're pulling in too much energy.

When the past dies, there is mourning, but when the future dies our imaginations are compelled to carry it on.

In the end, everything is simple.

Just going on the road and entertaining the fans, that's amazing.

A generous action is its own reward.