Organizations are no longer built on force, but on trust.

The most important thing in communication is hearing what isn't said.

Management is doing things right; leadership is doing the right things.

The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic.

Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.

Culture eats strategy for breakfast.

What gets measured gets managed.

The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.

Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.

The key to greatness is to look for people's potential and spend time developing it.

The purpose of information is not knowledge. It is being able to take the right action.

The 'self-image' is the key to human personality and human behavior. Change the self image and you change the personality and the behavior.

The piano and the singing are two equal things to me - maybe not inseparable but very connected. You can say they are like two equal voices.

It occurs to me that our survival may depend upon our talking to one another.

Reclaiming the parts of ourselves that we have relegated to the shadow is the most reliable path to actualizing all of our human potential.

It's nice the know the computer understands the situation, but I would like to understand it too.

How can you have a reasonable debate with people who are constantly changing the panic? They are moving the panic to a greater wave of hysteria?

The problem - at least in the United States - is not that people can't find jobs. The problem is that they're no longer finding jobs that provide them with dignity and decent social status.

The best way to know someone is to have a conversation with them.

Faithfulness to the moment and to the present circumstance entails continuous surrender.

Football is such a great game, but football players are so dull.